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Voice Recognition Systems

IMPROVED ACCURACY, INCREASED PRODUCTIVITY, REAL BUSINESS RESULTS

Voice technology has become a catalyst in the re-engineering and optimisation of distribution centre processes helping businesses enjoy up to 35% increases in worker productivity, 25% reduction in errors and 50% reduction in training times. TouchStar have aligned with Vocollect, the leading provider of innovative voice technology solutions to provide VRS (Voice Recognition System), a world class voice solution. Vocollect Voice is the leading voice technology solution for operational excellence and is in use by almost one million workers each and every day. TouchStar are experts in the provision of mobile solutions to the mobile data capture market including the integration, installation and world class support of the terminals. Voice activated solutions are the next logical step in providing hands free picking solutions.

TOUCHSTAR VOICE RECOGNITION SOLUTION

We provide the top-performing voice recognition technology platform purpose-built for challenging industrial environments and our elegant, integrated total solution design, from the headset to host data system integration, results in maximum worker confidence and ergonomics. Wearing a headset and belt mounted computer, staff receive instructions direct from the system. They confirm tasks, query instructions or request help simply by speaking to the system. From a business perspective, TouchStar Voice Solutions have become so attractive because the investment typically has a payback in less than nine months and the workers enjoy the ‘Hands-Free, Eyes-Free®’ solution that offers greater safety due to an increased focus on the business environment. TouchStar even coexists with RF scanning, when required, and excels in loud conveyor environments.

Optimising the individual components and their integration into a total solution takes extraordinary levels of domain knowledge and years of actual project implementation experiences across a variety of industries and operating environments to ensure your Voice Solution successfully addresses your critical business issues:

GROWING BUSINESS

The need to increase throughput with existing facilities due to recent acquisitions or seasonal variations.

MARGIN PRESSURE

Margin pressure from slower sales and increased competition create the need to decrease operating costs.

GOVERNMENT REGULATION

Changing and expanding regulatory requirements can make it difficult to ensure compliance.

TRACEABILITY

You are being asked to support the Produce Traceability Initiative (PTI) to ensure complete produce traceability and support GS1 standards.

MORE VALUE FROM ERP/WMS

Getting more value from your existing ERP/WMS implementation, including your home-grown host data system, as well as IBM iSeries (AS/400) custom-developed WMS systems.

SCALABILITY

Keeping pace with business amid a changing mix of product shipments and the complexity of SKU proliferation.

ACCURACY

The need to improve order accuracy and delivery timeliness to achieve more “Perfect Orders.”

CUSTOMER SATISFACTION

Using technology to offer competitive advantages that increase customer satisfaction and help to maintain and grow new business opportunities.

TRAINING TIME

Eliminating the need for lengthy new worker training and simplifying the complicated on-boarding process typically required for seasonal workers.

TouchStar advanced Voice Solutions smooth out implementation issues that reduce operating efficiencies and help ensure worker acceptance. TouchStar solutions maximise the total value you obtain from your voice technology investment. Offering a complete range of consultative, design, manufacture, implementation and support services, TouchStar take you through the steps to create the “best fit” mobile computing solution that will deliver business performance improvements to your operational processes.

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